JOLI NU. offers store credits only for purchases made on our website, you can then reorder your correct style, color and size. Please note that we cannot make any exceptions for a refund due to your item being out of stock.

You are entitled to an exchange within 10 days of your purchase for a store credit only. Please note that the product must be returned unused, and in original packaging including all tags. Items not in the original condition (stained/soiled) will immediately be returned to the customer with a charge of $5 payable to JOLI NU.

Store credits will be issued within 2 to 3 business days upon receiving the exchange items.

Please email to authorize the return.